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A Business Phone System Solution For Your Mobile

Business telephone systems have gone many changes and improvements through the years. With the power of technology, companies can now go mobile. Is it difficult to go mobile? Absolutely not! All you need to get started is a reliable Internet connection and a phone.

Advantages

Today, mobile business phone systems deliver excellent call quality. They are very reliable compared to systems of yesteryears. Setup is quick and easy. In just a few minutes, you can be up and running. Traditional hardware systems require weeks to install because of their complexity. They are also very expensive to deploy, maintain and upgrade.

With a mobile system, you can immediately access features and core functions from your central navigation. You can find this in your computer’s browser. If you need a desk phone, you can ask your supplier. They will be delivered to you in a few days. They are usually plug and play so just plug them into your Internet router and you are ready to make and receive calls. You can also use a softphone which is software installed in your computer that functions just like a desk phone. Just click the name of the person you want to call and wait for them to answer.

Features

There are many features you can choose from with a mobile system. You can have local numbers in different areas that you do business in. You can transfer your existing numbers if you wish to. Your customers will be able to reach you quickly and easily.

Create user profiles with several management options. Assign extensions or direct dial. Group users into departments and customize each employee with their own call routing settings and even have personalized greetings for each one.

You can get an Auto Attendant that will take care of greetings. The auto attendant will also announce office hours and a menu of numbers for callers. Each user can set his own call handling features. This allows them to manage calls even when they are not in the office.

Make changes easily on your own. No need to wait for a technician and get an expensive bill. Managing this system is as easy as managing your email.

You will be able to manage remote workers and branch offices because you are not tied to one location. You can even use your smartphone or tablet wherever you are to connect to the system.

Some suppliers give special programs and apps to their customers to further enhance their telecommunications experience.

Be sure to find a supplier that is professional and has highly trained technicians to ensure smooth installation and transition.

Integrated Phone Systems

Another development in technology is the integrated phone system that allows several devices to operate all at once. A traditional line and even cellphones and Internet connections allow only one voice call at a time per network. This type of setup allows mobile phones, local and long distance calls, fax and internet services to be used simultaneously. As for the bill, they are all consolidated into one.

This setup is very useful in business applications. A multiline phone will be able to handle multiple  calls at once. You can put calls on hold, transfer them or take them. They also come with a ring back feature so the operator knows that there is still a call on hold.

Integrated phones also have Internet access. You can use a broadband connection for this kind of setup. You can use a web dialer to make calls over the Internet. Another device you can use is the media phone that features a touchscreen with several features that include VoIP, web browsing, photo viewing, Internet radio, organizers, camera, media players, etc.  On the go clients usually use this.

If you want to integrate this setup with your mobile device, you can easily do so. Traditionally, mobile phone activities are billed separately. With an integrated system, these activities are incorporated into your regular bill.

Desk Phone and Mobile Integration

Desk phone and mobile convergence is a way to make every employee more accessible. You can easily reach them even when they are on the field. Their clients can also easily reach them wherever they are. This kind of integration makes your employees more productive.

With this kind of setup, you can minimize the number of local trunks in your office. You can also reduce the number of desk phones. Employees who are always on the go can use cellphones. This allows you to have a more organized call management process and auditing capabilities.

You can use your existing PBX and the cellphones from the supplier to streamline implementation. You don’t need a huge investment for this type of setup. Aside from greater productivity, your company will also benefit from the lowered total telecommunications expenses.

Suppliers

Avaya

The Avaya IP Office phone system is designed for the small and midsize company. It enables your employees to connect and collaborate in real time. You can use devices such as laptops, smartphones, tablets, home and office phones without limitations.

Basic features up to the most sophisticated unified features are available. The IP Office will help you create a very productive workforce and improve customer service while increasing capabilities as your company grows.

The Avaya IP Office is flexible and scalable. You can easily grow from 5 to 1,000 employees without worrying about your system. You can also build on the technology that you have so there is no need for a huge cash out.

You can add video capabilities with Avaya Flare Experience. All your field employees and office staff, receptionists, etc. can have access to Avaya’s applications. You can also track, report and record calls to improve customer interaction and satisfaction.

Hybrid solutions are also possible. The Avaya IP Office has security features, centralized management tools and affordable support services.

Cavendish Communications

Cavendish Communications offers Unified Communications that combines multiple IT capabilities for your office and mobile telecommunication needs. Benefits of this system include lowered communication costs, improved productivity and efficiency, enhanced customer service, enhanced responsiveness to partners and suppliers and streamlined IT management.

An integrated mobile business telephone setup gives you all the freedom and flexibility in communications so you can finish your tasks on time, connect to important people and work towards your success.

To Compare prices, simply fill out the quotation form above. We will pass your requirements to trusted suppliers – One simple form does the hard work for you!

Author: Yazz

Yazz is a trained telecommunications engineer with a diploma in telecommunications. He has spent the last 15 years working for Telefonica, one of the largest telephone operators and mobile network providers in the world.