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Best Telephone System for Remote Workers

The benefits that technology has given us are tremendous, workers no longer have to be in the same office to work as a team. While this can reduce overheads, it is imperative to keep communication lines strong. So which system is best for communication between remote workers?

VoIP

It’s not just for big corporations. Even SME’s are replacing their traditional lines with VoIP systems. This allows people to communicate across multiple offices.

The best platform for remote workers

Hosted VoIP and IP phones are the best types for remote workers as they offer both business and employees a multitude of benefits. This platform allows for flexibility for people who are away from their offices.

How to use the system

For home workers, they can just plug the phone into an Ethernet line and punch a few buttons and they are connected to the office network. The home phone can have its own extension number. It can be connected externally and through the internal network.

Calls within the network are free. If the user needs to make an outside call it will be billed to the main office so there is no need for expense claim forms.

Benefits

Call centers can be deployed even when employees are miles apart. You can have a wide pool of manpower with different skills and talents without worrying about where to keep them in one roof so they can stay connected.

This is also great for employees who need some time out from physically going to the office due to health restraints. They can continue working without aggravating their condition. By installing this system, business owners can have peace of mind that they contact their staff wherever they are.

On-call employees also benefit from this as they can integrate their mobile phones into the network. Employees who handle delicate matters can also go home and be contacted when they are needed.  They don’t need to hang around in the office waiting for something to happen. By being able to get through the network even when at home, they can fix small issues right away.

You can divert calls to different devices that are connected to the system. If the boss needs to go on a business trip, he can easily be contacted when there are issues that need his attention. You can do all these at an affordable price.

Pricing and Dealers 

There is no set amount for a VoIP system. You have to contact the dealers directly to get a quote. They will ask you several questions regarding your requirements. They may also inspect your premises to get a better understanding of your setup and needs.

You can also go to a comparison website where you fill up a simple form and they will give you the top suppliers in your area according to the requirements you input in the form. This is a good alternative as they do all the grunt work for you. All you need to do is meet with the dealers and find the best one.

It is wise to list all your needs and wants in a business telephone system before meeting with suppliers. You can also ask them for a demonstration and be sure to be clear on costs and additional charges.

Popular brands that can offer you assistance are Cisco, Avaya, NEC, BT and Mitel. These brands will take care of all your needs and will help you choose the best solution for your budget.