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We Can help you find the right business telephone system. Simply fill out the form to the left with your requirements and we will match it to the three most suited suppliers for your needs. We take the stress out of finding the right solution.

Business Telephone Systems in Newcastle Upon Tyne

The business telephone system is a very important investment so it is important that you get it right the first time. If you are not an informed customer, you might make the wrong decision. We can help by providing up to 4 quotations from suppliers in your area.

Kinds of phone systems

Small or startup businesses often rely on Key or Key-Less Systems. They have very basic features and are very affordable but they are not recommended for bigger businesses. They are not expandable and not quite very flexible. The next system is the PBX. This is used by many medium and large businesses. Several years ago, they were for the exclusive use of big businesses because they were very expensive. Today’s PBX is more affordable. Some of its features are also available for small businesses.

The latest in business phone systems is the VoIP. It uses the Internet to send and receive calls. All kinds and sizes of businesses can use this system. You don’t have to make a huge investment for this platform. You also don’t need to purchase a lot of huge equipment to be installed in your office. A hosted system is also now possible where everything is setup in the supplier’s premises. You only need the phones themselves to be able to call and receive calls. Another advantage of this platform is the affordability of call rates. Since it uses the Internet, you only need to have a good Broadband connection. Call rates are fixed and international rates are bundled. You can call overseas with just a few pence.

Another type of system is the hybrid system wherein the PBX and VoIP systems are combined to form a powerful communications solution. Most companies that already have a PBX opt to also use the VoIP and benefit from it. This is a great solution for medium to large businesses that rely heavily on their phone systems to bring in business.


The most popular communication brands in New Castle Upon Tyre are Avaya, Samsung, LG, Nortel and Panasonic but there are also other brands you can choose from. There are several independent suppliers that carry different brands. They will give you unbiased advice when it comes to brands. There are also other  companies that manufacture their own telecoms solutions.


Telecoms services are also available. Here are some of them.

Custom design and installation

You can get a telephone system built according to your specifications. There are several companies that offer this service. You can have different components from different brands. Your phone system will surely be able to fulfill your requirements. Both small and large businesses can avail of this service.

Repairs and Maintenance

Some companies are just not satisfied with their current maintenance contract. You can easily replace it in New Castle Upon Tyre. Just tell the suppliers what you need and you can expect to get a contract that you will be happy about.

If you need just a one-time repair, you will also be able to find expert engineers in the area. They are trained to handle different kinds and brands of equipment so you can be sure that your system will get fixed.


Thinking of moving your office to New Castle Upon Tyre? Find an expert telephone system movers company so that you won’t have any problems during the move. Phone system equipment is delicate so you want to be sure that it will be up and running correctly when you move in to your new office.


It is time to have your current telephone system setup audited if it is already 3 years old. There are many features now that may not be in your current system. You might be missing out on a lot of new technology. A telephone system audit is usually given without charge so inquire with different suppliers. You will be able to expand or upgrade your system correctly according to the recommendations of the telecoms expert.


Look for a system that is simple to install and use. It should also be able to grow with your business. Your employees should be able to clearly understand how to access a feature.  You shouldn’t have any problems expanding it. It should give your company the productivity tools and communication applications that you need in order to hit your daily targets and your long-term goals.

Be sure to have a list ready when meeting various suppliers. This list will help you stay within your budget. It will also help narrow down your choices. The suppliers will also have a good idea on what packages to recommend to you.

Look for a supplier that has a good track record. You can get this information by visiting review sites, blogs, testimonials and getting referrals. You will know that a supplier is good if it has many loyal customers. After-sales customer support is also important.

Do you need to find a telephone supplier as soon as possible? We can help you with that. Fill out  the form at the top of this page and submit. We will review your answers and look for the top suppliers in New Castle Upon Tyne that can best provide you with telephone system choices according to your requirements. We make the process very easy for you. Just wait for them to send you quotations that you are not tied to. You can check them out whenever you want. You can also contact the suppliers directly on your own time. This is a free service so try it today! We are happy to help!

Author: Yazz

Yazz is a trained telecommunications engineer with a diploma in telecommunications. He has spent the last 15 years working for Telefonica, one of the largest telephone operators and mobile network providers in the world.