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Top 5 Tips to Starting a Call Centre

Setting up a call centre in house requires careful planning and management. Some companies prefer to outsource their call centre requirements. This can be more expensive in the long run and puts the control in to the hands of others. If you have decided to set up a call centre in your business, here are […]

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Should You Upgrade Your Telephone System?

Long before there were computers, fax machines and Skype, people communicated using the good old telephone. When they are not meeting in person, people conduct their business on the telephone. This is the most important asset you have in your company so don’t take it for granted. It is one of the most basic ways […]

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Top 5 PBX & VoIP Phone Systems In 2014

Check out these top PBX and VoIP systems of 2015. 1. RingCentral’s Hosted PBX RingCentral is one of the top providers of business telephone systems in the world so it is no wonder that their phone systems are preferred by most companies. Their cloud-based PBX is flexible. You can scale it up or down. You […]

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