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Components Of A Business Telephone System

A Business Telephone System is made up of the following components:

Base Unit

This controls the whole telephone infrastructure. This is the heart of your system. Your base unit determines the features you can add to your system, the number of phones it can handle and the number of lines it can handle.

Handsets/Desk Sets

This is the actual unit that you use to make/receive a call. This makes your telephone system tick. There was a time when handsets only came in a single color – black. Now handsets come in a wide range of colors, sizes, styles, capabilities and of course, prices. These units are broken down into Basic, Mid-Level, Executive/High End, Receptionist Sets and Conference Table Units. The cheapest are the basic models and the most expensive ones can reach up to $1,000. With the advent of technology, hands-free headsets and wireless units have been developed.

Wiring

Wiring is probably one of the most important things (if not the most important) to consider when installing a business telephone system. If you are planning for growth then you may need to plan ahead. Check where you may install extra lines or an extra unit in the future. Investing now can save you a lot of money punching holes in the ceilings and walls.

Installation and Initial Configuration

This is the most time consuming part of a BTS project. Ask your provider if the installation is included in the package and if they will provide trainings for your employees.