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Small Business Telephone Systems from Samsung

Samsung is a brand recognized all over the world for their high quality products and services. They are one of the leaders in the telecoms industry. They provide phone and connectivity solutions to both consumers and businesses.

In the UK, the brand is trusted by many businesses, both big and small. One of the most popular products is the Samsung OfficeSERV range of telephone systems.

Who can benefit from the SamsungOfficeSERV?

The SamsungOfficeSERV is ideal for small and medium businesses. It is ideal for a business that needs a simple way to communicate. This system has a lot of sophisticated features but it is still conventional in that users will still need a handset.


The OfficeSERV system is scalable. You can start with just a few users and build them up to over two hundred. The range includes:

  • 7030
  • 7100
  • 7200
  • 7400

You can expect all functionality to be identical throughout the range. The systems only differ in size and architecture. What does this mean for your business? You will be able to upgrade from a small phone system to a larger system while retaining all handsets and modules you have invested in.

The OfficeSERV is a hybrid system. It can work with traditional or analogue phones and even IP phones.

Digital phones that can be installed with OfficeSerV:

  • DS5007S
  • DS5038S
  • DS5014S
  • DS5014D
  • DS521D

IP Phones that can be connected:

  • IPT5112L
  • IPT5121D
  • IPT5114D
  • IPT5107S

OfficeSERV 7030

The 7030 has been designed to deliver advanced voice and wireless functionalities in a single IP platform. It is a flexible alternative if you need smaller configurations. It has built-in Media Gateway Interface, Media Proxy Server, Session Border Controller and Voicemail. It provides more slot capacity for other interface modules so you can work more efficiently.

This system serves businesses with up to 20 users. It is compatible with digital, analogue or SIP trunks. It can adapt to your ever-changing communications environment. It is designed specifically to fit into today’s modern data centric network environment.

All connections come as standard RJ45 which reduces installation time and makes it easy for your system administrator to maintain and make changes. It has flexibility at its core so you can configure the system to meet your requirements. It is also capable of networking up to 1,000 sites. You can grow the system with your business.

OfficeSERV 7100

This system is also designed to deliver advanced data, voice and wireless functionalities in a single IP platform. It is a good choice for businesses that need smaller configurations. It has built in Media Gateway Interface, Media Proxy Server, Session Border Controller and Voicemail. You can add more options with its added slot capacity if you have other interface modules.

This system is great for businesses that have up to 60 users. It is compatible with digital, analogue or SIP trunks so it can adapt to a changing communications environment. It is designed to fit into the modern network environment.  All connections come as standard RJ45 which reduces installation time and makes it easy for your system administrator to manage it. He can also easily make changes.

It is flexible. The single chassis that provides two universal card slots accepts all available interface modules. It has the capability to network up to 1,000 sites. Samsung has a policy of using an open architecture to enable interface modules to be common across the whole range. This provides investment protection for your business.


A typical system for 4 users is normally priced between £1,000 £2,000. The price will depend on the features that you specify. A system for 10 users will cost between £2,000 – £3,000. As you add more users, the price will increase.


The handsets are user-friendly so they are perfect even if you have technically-challenged staff. It is important that your employees know how to best utilize the phone system that you use so that you can benefit from it.

The Samsung system also has excellent voicemail. You can listen to your voice mails directly from your handset. If you travel frequently, you will still be able to access your voicemail wherever you are, 24 hours a day, 7 days a week. If you have a display phone, voicemail access is visual.

You can copy your voicemail to an email program such as Microsoft Outlook. One touch of a button will allow you to record calls. You can archive and retrieve recordings. This is good for training, review and improvement of customer service. You can also forward recordings as emails. You can set your voicemail to act as an answering machine. You can listen to the person speaking the message and answer it midway through the message.

If you have remote workers, the OfficeServ comes in very handy. They will be able to connect their home IP phones to the Internet thereby becoming virtual extensions of the network using VoIP. This is a fantastic way of keeping in touch with your employees while reducing overhead costs. You don’t have to pay for office space, equipment and utilities for your home workers. Small and start up businesses will greatly benefit from this feature.

If you have more than one workplace, you will be able to link them together using Samsung SPNet Networking. Your offices will work as one. You can make free calls between sites. Users will be able to see who is currently engaged with a call on the remote sites. You can centralize lines, auto attendant functions, voicemail and call recording so you save on costs.

Finding the right Samsung supplier

Finding the right Samsung supplier is quick and easy with our service. Just fill in the form above. We will look at your list and look for the suppliers in your area that have the same offers. You will receive an email containing quotations from each one. This service is totally free of charge and we will give you no-obligations quotes. You can follow up each supplier on your own time to discuss your requirements. The form will only take less than 2 minutes of your time so give it a try now!