A business telephone system is one of the most important parts of a business. If you are looking to have one installed, it is important that you first know the 4 types of phone systems available. Here is a simple guide for you.
This is the most basic phone system. This is usually used by very small companies that have fewer than 10 employees. This type of system already offers the user a set of basic features fit for their requirements. You do not need to install a central control unit with this type of system. The costs that you will incur with this type of system are generally low as it is a very simple system. You will only have a problem when you expand. The Key-Less System does not allow room for expansion. However, this system is mobile. Since the phone system can only support 2 to 4 lines that are not permanently wired into your infrastructure, you can take the system with you when you transfer to a different office. Another drawback of this system is it is pretty much a do-it-yourself system. You need to do all the shopping, installation, programming and maintenance.
Key Systems or KSU
This type of system is best suited for companies with 5 up to 40 employees. It is similar to the Key-Less System in that it has all the basic features that you need to run your day to day operations. The difference is that you can add more advanced features as your business requires. Another difference is that this system requires a central key system unit or a KSU to support the phones unlike the other system that is run by the phones themselves. Newer versions of the KSU can now compete with the more advanced PBX systems in terms of advanced features. This type of system can keep up with your growing business.
PBX or Private Branch Exchange System
The PBX system has both basic and advanced features. It also needs a central PBX cabinet to power it. This system is for companies with 40 or more employees. Its features are perfect to meet the daily demands of a very busy workplace. If you already have a system in place, you do not have to worry about installing a PBX system. It easily integrates with other technologies. You can also program it to connect with your current office configurations. You can also expand this system to carry more advanced features. Keep in mind though that each addition will require you to shell out cash.
If you have the budget and you can see growth in the horizon, it is better to invest in a PBX System. It is flexible and you have a wide variety of features to choose from.
Voice over Internet Protocol or VOIP System
The VOIP system is the latest technology in business phone systems. With this phone system, you can communicate with other offices around the world for a minimal fee. This is possible because your phone call is sent over an IP-based network or the Internet. It does not use traditional phone lines that charge you per minute. This type of system still requires you to have a phone service that can connect you to other offices using traditional systems. This system is best used in conjunction with your existing system. If you always make long distance or international calls, this system will save you a lot of money. You can also use this system if you frequently travel and need to be connected to your customers and suppliers without changing numbers. Any type of company can use the VOIP system.
Now that you know the different types of system available, you can now choose the best system for your company.