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Vonage Phone System Review for Small Businesses

Business phone systems from Vonage are cloud based offering flexibility and are easy to manage. You can get a powerful solution without spending too much on upfront costs. You can enjoy infinite flexibility and access to your phone system anywhere as long as you have a good Internet connection combining your laptop, PC, desk phone or mobile.

With the power of Cloud technology seamlessly connect home working, hot-desking and mobile devices, for a truly flexible communication system.  In simple terms, this is a phone service that is delivered through the Internet, so you can connect to it where ever you get an internet connection, thus it can also be called an Internet Based Phone System.

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An extensive range of call handling and management features allow you to have complete control of your system which is operational through a user-friendly web portal. One number can reach multiple devices simultaneously, so it is great if you are working in different environments, or are on the move.

VoIP technology is well known for its cost benefits. Now you can enjoy it too with site-to-site calls included in the package at no extra cost.

As mentioned, you are not required to invest a huge amount when starting up. No need to buy expensive hardware. The system is hosted so you only pay for what you need on a per user basis.

You can keep your existing numbers or get new ones. You can also use any local area number to extend your business reach. You can stay in one city and have local numbers in another.

 

Benefits

  • Unlimited calling
  • Access call plan on smartphone
  • No required installation
  • No long term contract
  • 30-day money back guarantee

Plans

All plans come with the following features:

  • Vonage softphone
  • Vonage extensions
  • Call waiting
  • Anonymous caller block
  • Withhold caller ID
  • Caller display
  • 1471
  • International calls barring
  • Visual voicemail
  • SimulRing
  • Call divert
  • Call transfer
  • Voicemail Plus
  • Do not disturb
  • 3-way calling
  • Ring lists
  • Call hunt
  • Virtual numbers
  • Add a line
  • Dedicated fax line

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Vonage is one of the leading providers of communications solutions in the UK. Here are some of their plans tailored especially for home and small businesses.

Premium – £10 per month

This plan is best for home and small businesses.

  • Unlimited UK and Ireland landline calls
  • Unlimited calls to US, Canada, Hong Kong, Singapore and China
  • Vonage Extensions – make calls from 2 smartphone with no extra charge
  • Choice of phone number
  • 4p a minute to UK mobiles
  • £5 delivery charge
  • Free activation fee
  • Gigaset A120 Cordless Dect phones

Upgrade options

  • Additional 250 minutes call to UK mobiles for £5/month
  • Unlimited international calling to 68 countries for £4/month

 

Talk World – £11 per month

This plan is best for companies that regularly call international numbers such as those that operate a call center.

  • Free activation
  • Vonage Extensions – make calls from 2 smartphones with no extra cost
  • Unlimited calls to 68 countries
  • Unlimited UK landline calls
  • 400 minutes to India, Bangladesh and Nigeria
  • £5 delivery charge

Upgrade options

  • Additional unlimited US and China calls and your choice of phone number for only £3/month
  • 250 minutes calls to UK mobiles for £5/month

Premium Mobile 250 – £15 per month

This plan is suitable for small business that regularly have mobile employees.

  • No activation fee
  • Unlimited UK and Ireland landline calls
  • 250 minutes to UK mobiles, 2p/minute thereafter
  • Unlimited calls to US, Canada, Hong Kong, Singapore and China
  • Your choice of phone number
  • £5 delivery charge
  • Gigaset A120 cordless Dect phones

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Upgrade options

  • Unlimited international calls to 68 countries for £4/month
  •  750 minutes to UK mobiles for £10/month

 

Premium Mobile 750 – £20 per month

This plan is best suited for companies that have mobile employees, those who frequently travel and those that have home workers.

  • Free activation
  • Gigaset A120 Cordless Dect phones
  • Unlimited UK and Ireland landline calls
  • Unlimited calls to US, Canada, Singapore, Hong Kong and China
  • 750 minutes to UK mobiles, 2p/minute thereafter
  • Your choice of phone number
  • £5 delivery charge

Upgrade options

  • Unlimited international calls to 68 countries for £4/month

Getting started with a Vonage plan

You can get started with Vonage fast and easy with these simple steps.

  1. Order online and create an account.
  2. State the address you’d like to be linked to your Vonage phone for emergency calls
  3. You need a debit or credit card.
  4. State your delivery address.
  5. Double check your order and then hit submit.
  6. Any promotional offers will not be shown during the account set up and payment process but you will be eligible for any offers available at your time of purchase in line with the terms and conditions.

You can use your existing phones or buy new ones. As of this writing, Vonage is offering free Gigaset A120 Cordless DECT phones on selected call plans.

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Vonage for Mobile Workers

Many companies have scattered employees across several locations. Therefore, reliable mobile solutions are a must. Vonage offers a free Business Mobile App that fully integrates with their business phone system so employees can make and receive calls wherever they are. They can enjoy the same calling features they enjoy in the office while on the go.

Calls made on the mobile app are recognized on Caller ID as calls from your office so you can project a professional business presence for all staff. This allows for an effective Bring Your Own Device policy and lets employees keep their work and personal accounts separate even on the same device.

Benefits

  • Mobile employees can be constantly connected to the office phone system
  • Works with both iPhones and Android phones
  • Simplifies working from home
  • You can maintain your professional business presence from anywhere
  • Helps keep personal and business accounts separate

This mobile app is popular among companies that employ home workers, remote employees, sales professionals and those who frequently travel.

How it works

The Vonage Mobile App is part of the standard 40 plus features that come with every business phone plan. This mobile app is a fully integrated mobile solution. It includes Caller ID, Voicemail, Never Miss a Call, Call Log and Dashboard to name a few.

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Get started

Vonage customers can download the Mobile App using the link found on the Vonage website. They can use it right away. After installation, users just log on with their account details and they can start enjoying the phone features from anywhere.

Why Choose Vonage?

Business phone systems from Vonage are flexible and easy to manage. You can get a powerful solution without spending too much on upfront costs. You can enjoy infinite flexibility and access to your phone system anywhere as long as you have a good Internet connection. You can use your laptop, PC, desk phone or mobile.

How does it compare with other VOIP systems? Simply fill out the following form with your exact requirements to compare prices now:

VoIP technology is well known for its cost benefits. Now you can enjoy it too with site-to-site calls included in the package at no extra cost.

Work in any environment you choose through home working, hot-desking and mobile devices.

As mentioned, you are not required to invest a huge amount when starting up. No need to buy expensive hardware. The system is hosted so you only pay for what you need on a per user basis.

You can keep your existing numbers or get new ones. You can also use any local area number to extend your business reach. You can stay in one city and have local numbers in another.

Vonage phone systems come with continuity features so your office can carry on making and taking calls even when unexpected events happen.