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Integrating Skype In To Your Business Telephone System

Back in the day, there were only 3 types of phone systems available – the plain old telephone system, KSU and PBX. Now there are so many advances in technology that VoIP and hybrid systems are available. They can be used by companies both big and small. A hybrid system is a combination of VoIP and PBX. PBX is the type of business telephone system that can be integrated with Skype.
Skype Connect
You can add Skype Connect to your existing PBX as long as it is SIP-enabled. You can enjoy a lot of benefits by doing this. You only need minimal upgrades. Some systems don’t even need additional upgrades.3 Major Benefits
Reduce Costs
You can make cheap calls. You can make calls from your desk phone just by configuring your PBX so you don’t have to change your phone system.
Increase Sales
Now you can connect to millions of Skype users all over the world with just one click. You can expand your customer base without having to do much. No expensive marketing efforts.
Take Control
You can manage credits and costs even features and users from a single interface.
Can I integrate my existing business telephone platform with Skype Connect?
Yes, as long as it is SIP-enabled. Ask your provider if you are not sure.
I only have a small business. Will I benefit from the integration?
Yes! Skype Connect has been designed to provide the communication needs of small to large businesses. Whatever your size is, you can be sure to take advantage of all its features. It is a cloud-based infrastructure. It uses custom software that provides quality Internet audio communications and geographic redundancy.
What else can I get from Skype Connect?
You get business-grade cloud technology. The geographic redundancy uses DNS Service Records with connectivity options. Bad lines are not an issue. You only get quality internet audio experience every time you make or receive phone calls. You also get increased security. If you are a business that does not sleep, you can be sure to have 24/7 operations and monitoring and the same dedicated customer and technical support (email or chat) to be there whenever you need them.
You can extend your reach to the Skype global business community. It is reliable and scalable. It is a simple solution for all your communication needs.
Low global rates
You can enjoy low international rates to landlines and mobile devices.
Inbound Calls
You can receive calls from landlines and mobiles by buying online numbers which you can add to your SIP Profiles. This feature is available in UK, US, Australia and other countries.
Calls from Skype Users
Add the Skype button to your online presence so that millions of potential customers that use Skype can easily contact you.
Direct Inward Dialling
Configure your PBX to direct incoming calls to their recipients.
Easy to setup
The SIP Profiles already contain the data that you need to configure your PBX. You can use multiple profiles to effectively manage usage and expenditure.
300 Calling Channels
You can add up to 300 simultaneous call channels per Profile.
Extension Mapping
You can create extension numbers so calls are directed to a route point (auto attendants or call center)
Geographical Redundancy
The authentication servers can be configured as primary or secondary SIP interfaces within the PBX. You have the ability to switch from either server.
Increased Security
You get industry standard support to protect communications between Skype and your PBX.
Which PBX vendors can work with Skype?
•    Avaya
•    Cisco
•    NEC
•    LG Ericsson
•    ShoreTel
•    AudioCodes
•    SIPfoundry
•    NET
•    Siemens
•    Grandstream
•    3CX
•    Freetalk

Author: Yazz

Yazz is a trained telecommunications engineer with a diploma in telecommunications. He has spent the last 15 years working for Telefonica, one of the largest telephone operators and mobile network providers in the world.