The modern business needs more than just a simple phone system that allows users to make and receive calls. The new working culture has shaped business communications giving birth to advanced cloud technology that enables users to be completely flexible.
What is a hosted PBX?
RingCentral works on a hosted PBX format, meaning the technology of the phone system is stored in the could. You simply plug the phones into the router to connect to their secure data centre. Calls are made and received via VOIP and all the features of a large on-premises BPX, previously only available to larger companies, are now available to all at a reduced price with seamless integration to all end devices – including mobiles, desktop phones and laptops.
Advantages of Could-based PBX
The flexibility you get from the cloud makes the system stand above the rest. As your business changes, you can easily add or remove users, change locations, add and remove remote workers and mobile numbers. With no onsite software to maintain time and money is freed up for other areas. There is virtually zero downtime as each device connects separately to RingCentral’s servers, so should there be a power cut in the office, the smartphones will still have a connection.
Maintain professionalism at all times
With regardless of device or location you can make calls using your business number and identity maintaining professionalism throughout.
Main points:
- Reduce capital expenses by eliminating hardware moving it to the cloud.
- Rich in Features
- Centralised portal allowing quick change of locations, devices, and employees.
- Ideal for remote workers and sub-contractors, which can become part of the corporate identity and removed when not required.
Be productive anywhere
RingCentral business phone systems allow you to be productive where ever you are you are, from your home to the office and everywhere in between, even your favourite cafe. As long as there is an Internet connection available, you can conduct business as usual.
Customer Service Now
If you don’t answer your new customer straight away there is a high probability another company will and you would have lost your potential lead. RingCentral offers a solution – Smart call handling. This enables calls to be diverted to another member in the company, ensuring all customer calls are handled promptly.
Fast results
With a simplified setup, the phone systems configuration can be done at a touch of a button and with the elimination of technitions you can do things when you want them and when you need them.
BYOD (Bring your own device)
With seamless integration to your mobile phone you can now accomplish everything with your own smartphone. This allows you to securely take part in the rising trend of BYOD, keeping your employees happy and your work system fully integrated.
Take advantage of apps
You can integrate your phone system with apps that you use every day such as aCalendar, Google docs, Microsoft Outlook and Dropbox.
Why you should choose RingCentral
There are several reasons why you should choose RingCentral but here are the top 6.
- Be fully contactable whereever you are – on your deskphone, laptop or mobile.
- Regular new releases means you are always up to date.
- Pricing is all-inclusive and transparance gives no surprise bills.
- RingCentral builds and operates their own infrastructure so is not dependant on 3rd parties.
- Manage your system easily and adapt to daily business changes.
- Over 300,000 businesses trust RingCentral.
Is It best for small business? Check out our small business comparison
Substantial Savings
You don’t have to buy expensive hardware and pay for installation as it is already for you on the cloud, meaning you get big business features for a lower monthly rental.
Check out these plans:
| Entry | Standard | Premium | ||
|---|---|---|---|---|
| Used For | Individual/ Small groups | Departments and work teams | Complete workforce integration | |
| Cost | £9.99 | £16.99 | £24.99 | |
| Free Trail | Yes | Yes | Yes | |
| Outbound Free Mins | 100/month/User | 1000/month/User | 2500/month/user | |
| Inbound and non-geographic number mins | 500/month/account | 1000/month/account | ||
| HD video meetings | 4 people/meeting | 25 people/meeting | ||
| Unlimited conferencing | Yes | Yes | ||
| Automatic Call Recording | Yes | |||
| Outbound international Call Bundles | Yes | Yes | Yes | |
| Call management and phone system administration | Yes | Yes | Yes | |
| Assigned telephone numbers | Yes | Yes | Yes | |
| Digital Receptionist | Yes | Yes | Yes | |
| Mobile Ap | Yes | Yes | Yes | |
| Softphone application | Yes | Yes | Yes | |
| Activity Reports | Yes | Yes | Yes | |
| Customer support | Mon-Fri 8 am to 6 pm | Mon-Fri 8 am to 6 pm | 24/7 | |
| Internet Fax | Yes | Yes | ||
| Integrations with Salesforce® and Zendesk® | Yes |
Features
Available phone numbers
You can have a local presence so that customers can easily contact you. You can increase brand recognition with several phone number options – freephone numbers, non-geo numbers, local and international numbers.
Cloud PBX
Revolutionize your phone system administration, user and caller experience and call management at a fraction of the cost of an outdated PBX hardware.
- Call monitoring
- Dial-by-name directory
- Hosted PBX service
- Auto receptionist
- Extensions
- Music on hold
- Multilevel IVR
- User templates
Phone service and devices
Easily administer cloud phone service across all locations. Incorporate users and integrate devices smoothly. Enjoy diverse calling options too.
- Conference phones
- VoIP service
- RingMe
- RingOut
- Caller ID control
- Desk phones
- Desktop app
- Analogue adapters
Call Management
You can customize settings so that callers can have an enjoyable experience contacting you. You won’t miss calls and you can be sure that your team has the most advanced features at their fingertips.
- Missed call notifications
- Answering rules
- Message alerts
- Call forwarding
- Call logs
- Paging
- Auto call recording
- Call flip
- Presence
- Call park
- Intercom
- Shared lines
- Call screening
Voicemail and greetings
Create and modify voicemail inboxes and greetings easily. Access your voicemails with the latest tools for receiving messages in the format you like.
- Greetings
- Visual voicemail
- Voicemail
- Voicemail to email
RingCentral Messaging
You can put your business phone system on the smart devices you use with advanced messaging capability.
- Mobile devices
- Unlimited texts
Integrations
Integrate your cloud phone system with the apps you use daily for a new level of connectivity and productivity.
Integrate with:
- Cloud storage
- Desk.com
- Zendesk
- Office 365
- Outlook
- Salesforce
- Oracle Sales Cloud
Conferencing
Hold conversations, share presentations and collaborate around the world using audio conferencing, HD video meetings and online meetings.
Internet Fax
Send and receive fax messages from multiple sources with advanced updates and logs
Mobility
Always on the go? Your cloud-based phone system is ready to go with you.
Choose how you want to work:
- iPhone/iPad
- Desktop
- Android
Starting up with RingCentral
You can get a 30-day trial with a money back guarantee with RingCentral. You don’t risk purchasing something you’re not sure of. You can return the phones for a full refund within 90 days. The phones must be in good condition and complete with all the original materials.
RingCentral offers business IP phones and devices at competitive rates.
No commitment is required as you pay as you go on a monthly basis and you can cancel any time. The devices you purchased should be returned in useable condition to get a refund within 90 days of the purchase date.
You can pay using credit cards and invoices.
There is no PBX hardware to install so you don’t need to pay for expensive contractors. RingCentral Office is instantly activated after purchase. You can immediately receive calls. You can customize your auto attendant, set up answering rules and virtual extensions from your online account.
With all these features and benefits, it’s no wonder RingCentral is the market leader in the UK. Avail of their free trial so your business can experience its many benefits.
More information can be found on the ringcentrals website
Author: Yazz
Yazz is a trained telecommunications engineer with a diploma in telecommunications. He has spent the last 15 years working for Telefonica, one of the largest telephone operators and mobile network providers in the world.
