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Review of Samsung OfficeServ DS5014S

The Samsung OfficeServ DS5014S features a 14-button display, perfect for personal extensions for all your staff. This phone allows you to access the full functionality of a Samsung solution easily.

It has 14 programmable keys which you can use for quick dialling. It has triple colored LED status indicators and a 2-line scrollable LED screen that displays information. It also has 3 soft keys to activate features. The LCD panel is adjustable. As with most phones, this has volume control and is wall mountable. You can also choose your ringtones.


  • Speaker
  • 3 Soft Keys
  • Status indicator
  • Scroll key
  • Volume key
  • Redial
  • Conference
  • Transfer
  • Hold
  • Microphone
  • Speaker
  • Live keypad
  • Programmable buttons

LED Indicators

You can easily tell a call’s status with the indicators. The LED is a steady green if the external line is in use. It is a flashing green if there is a new incoming call. When it is a red or slow flashing green, that means it is on hold. A slow flashing amber indicates that a transferred or held call is recalling.

More Features

Volume Control

You can adjust the volume levels of the speakerphone, handset and ringer and save it in the memory. If you have background music, you can also adjust it. There are 16 levels to choose from.


You can change the passcode anytime for added security. Your pre-assigned passcode is 1234.

Headset and Handset Modes

It’s very easy to switch from a handset mode to a headset mode as long as you have a headset connected to the phone. Just press the speaker button to answer or end a conversation in headset mode.


With the DS5014S, you can dial by directory name. You don’t have to memorize every extension number as you can easily find them in the online directory. Every number is assigned a directory name. These names are listed in alphabetical order so it’s easy to scroll through them.

Busy Extension

If an extension is busy, you can set a callback. When it is free, the phone will ring again. When you pick it up, the other extension will ring so that the user can answer you.


There are three types of  holding – System, Exclusive and Consultation. The first  puts the current call on hold and allows other users to take it off this status. The second type does not allow other users to take it off hold. The third type allows you to consult another  user.

The Samsung OfficeServ DS5014S is an entry level business telephone system suited for small businesses that don’t have a huge budget but require the use of a business communication platform. This is the cheapest entry-level telephone in the line. It will handle all your requirements without compromising your budget.  For bespoke quotation based on your requirements, please fill in the quote request form above.

Author: Yazz

Yazz is a trained telecommunications engineer with a diploma in telecommunications. He has spent the last 15 years working for Telefonica, one of the largest telephone operators and mobile network providers in the world.