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The Battle of Business Telephone Brands

If you’re on the hunt for a new business phone system, here’s a quick and easy guide to four of the most popular brands and models out in the market – LG-Ericsson, Panasonic, Talkswitch and Cisco.







LG-Ericsson LG-Ericsson SBG-1000lg ericsson An all-in-one phone and IT system that sports both phone features as well as IT infrastructure features.An “office in a box” that offers you voice and IT infrastructure features. SBG Main System Standard Package (12 users)3 SIP trunk, 12 IP Extensions
2 CO as defaultBuilt-in free license for LIP-SPD (two copies)*Number of SIP trunk & Extensions can be expanded using Capacity expansion license (SBG-1K-EL24.STG)
Call forward, call park, call pick-up, call transfer, Call waitingDial-by-nameDNDIntercomHunt groupsT.38 fax support



TR-069 – remote provisioning for service providers.

Failover to PSTN



USB port – can hub it and then connect printers, file storage, or backup USB stick. Can also backup to PC/laptop.


Wi-Fi, Firewall, Print server, SNMP


USD1,500 – 2,000
Panasonic KX-NCP1000panasonic Provides innovative IP telephony features and functionality over both local office and broadband networks and supports cost effective SIP telephony services. Max CO Lines: 128Max Analog CO’s: 52Max VoIP (H.323) trunks: 32Max VoIP (SIP) trunks: 64Max Total Extensions: 172Max Analog Proprietary Extensions: 4

Max Single Line Telephones : 36

Max Digital Proprietary extensions: 40 (DT300, T7600 series)

Max IP Proprietary Phone extensions: 128 (64 for KX-NT400)

Max SIP extensions: 128

Multi-Cell Wireless Compatible: Yes

Maximum Cell Stations (Antennas): 8

Maximum Portable Handsets: 64

Direct Station Select (DSS) Consoles: 8

Dimensions (H x W x D): 5.1″ x 17″ x 13.4″

Weight: 18 lbs

Communication Assistant productivity applicationsSIP telephony serviceBuilt-in Voice Messaging and DISA functionality


USD900 – 1,000
Talkswitch CT.TS001.148001 – TALKSWITCH 480VS SMALL BUSINESS PBX PHONE SYSTEM, FREE SUPPORTtalkswitch A compact, all-in-one telephone system that puts the rich features of PBX systems into the reach of small businesses.Has built-in voicemail, multi-level auto attendants, innovative remote extensions and sophisticated call handling featuresWith standard connections for fast and easy installation and free PC configuration software.

The system is designed for easy growth and is upgradeable to include Voice over IP capabilities.


  • Windows 2000*/XP* software (minimum 256MB RAM, 160MB hard disk space)
  • Analog trunks: 4
  • Analog extension interfaces: 8
  • USB interface: 1
  • LAN interface: RJ-45 Ethernet (10BaseT)
  • Memory expansion: 1, 2, 4.5 and 9 hour memory cards
  • Analog Extensions, Interface and Trunks
  • Auto Fax Detection
  • Auto Attendant
  • Automatic Route Selection
  • Call Back / Bridge
  • Call Cascade
  • Call Detail Record Logging
  • Call Forwarding, Call Hold, Transfer
  • Call Park
  • Call Queue
  • Call Screen
  • Conference Call
  • Dial-By-Name
  • Directory
  • Distinctive Ring
  • Ethernet
  • Connection Flash Upgradeable Intercom
  • Mode Scheduling
  • Music on Hold
  • Network
Phone FreedomRemote ExtensionsRing GroupsSoftware ConfigurableToll Restriction

  • Uniform Call Distribution
  • VoIP Enabled  Voicemail
  • Voicemail to Email


USD1,200 – USD 1,300





An affordable unified communications platform that provides voice, data, voicemail, automated attendant, video, security and wireless
capabilities.Can be integrated with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs.
  • Expansion Slots: 1 x VIC
  • Weight (Approximate): 8.00 lb
  • Speed: 54 Mbps
  • Product Series: 500
  • Wireless Transmission Speed: 54 Mbps
  • Rack Height: 1.5U
  • Height: 2.6″
  • Width: 10.5″
  • Depth: 11.1″
  • Wi-Fi Standard: IEEE 802.11b/g
  • ISM Band: Yes
  • UNII Band: No
  • Ethernet Technology: Fast Ethernet
  • Number of Network (RJ-45) Ports: 8
  • Product Family: 500
  • Number of Broadband (RJ-45) Ports: 1
  • Green Compliant: Yes
  • Green Compliance Certificate/Authority: WEEE
  • Green Compliance Certificate/Authority: RoHS
  • Ethernet Port: Yes
  • Fast Ethernet Port: Yes
  • Wi-Fi Standard: IEEE 802.11b/g
  • ISM Band: Yes
  • UNII Band: No
  • Indoor Antenna Range: 320 ft
  • ISM Maximum Frequency: 2.40 GHz
  • Ethernet Technology: Fast Ethernet
  • Number of Network (RJ-45) Ports: 8
  • Powerline: No
  • Management Port: Yes
  • Number of Broadband (RJ-45) Ports: 1
  • PoE Port: Yes


  • 540W-FXO Unified Communications Wireless Router
  • External Power supply (110-220 auto sense)
  • Wall Mount Kit for Power supply
  • 6′ Ethernet Cable plus 4 FXO Cables
  • 6′ Console Cable
  • Quick Installation Guide
  • CD Including Installation Wizard and User Guide
  • Standard Warranty: 1 Year





No matter how fancy the features of a business phone system are, at the end of the day, you must always choose a system that fulfils all your business requirements and most especially, your budget.

Author: Yazz

Yazz is a trained telecommunications engineer with a diploma in telecommunications. He has spent the last 15 years working for Telefonica, one of the largest telephone operators and mobile network providers in the world.

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